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CHAPTER 1 THE QUALITY CHALLENGE1

Looking Over the Shoulder2

Quality Isn't Quite Free3

Justifying Peer Reviews6

Peer Reviews, Testing, and Quality Tools8

ContentsPreface9

What Can Be Reviewed11

A Personal Commitment to Quality12

CHAPTER 2 A LITTLE HELP FROM YOUR FRIENDS13

Scratch Each Other's Backs13

Reviews and Team Culture15

The Influence of Culture16

Reviews and Managers17

Why People Don't Do Reviews20

Overcoming Resistance to Reviews22

Peer Review Sophistication Scale26

Planning for Reviews27

Guiding Principles for Reviews29

CHAPTER 3 PEER REVIEW FORMALITY SPECTRUM31

The Formality Spectrum31

Inspection33

Team Review35

Walkthrough36

Pair Programming38

Peer Deskcheck39

Passaround40

Ad Hoc Review41

Choosing a Review Approach41

CHAPTER 4 THE INSPECTION PROCESS45

Inspector Roles46

The Author's Role46

To Read or Not to Read47

Inspection Team Size48

Inspection Process Stages50

Planning52

Overview52

Preparation53

Meeting53

Rework55

Follow-up56

Causal Analysis56

Variations on the Inspection Theme56

Gilb/Graham Method57

High-Impact Inspection58

Phased Inspections59

CHAPTER 5 PLANNING THE INSPECTION61

When to Hold Inspections62

The Inspection Moderator64

Selecting the Material66

Inspection Entry Criteria67

Assembling the Cast69

Inspector Perspectives70

Managers and Observers73

The Inspection Package74

Inspection Rates76

Scheduling Inspection Events78

CHAPTER 6 EXAMINING THE WORK PRODUCT81

The Overview Stage81

The Preparation Stage83

Preparation Approaches86

DefectChecklists87

Rule Sets88

Other Analysis Techniques88

The Moderator'S Role95

CHAPTER 7PUTTING YOUR HEADS TOGETHER95

Launching the Meeting100

Conducting the Meeting102

Reading the Work Product103

Raising Defects and Issues105

Recording Defects and Issues107

WatchingforProblems110

Product Appraisal113

Closing the Meeting114

Improving the Inspection Process115

CHAPTER 8 BRINGING CLOSURE117

The Rework Stage117

The Follow-Up Stage119

The Causal Analysis Stage121

Inspection Exit Criteria123

Why Collect Data?125

CHAPTER 9 ANALYZING INSPECTION DATA125

Some Measurement Caveats127

Basic Data Items and Metrics129

The Inspection Database129

Data Analysis135

Measuring the Impact of Inspections138

Effectiveness138

Return on Investment140

Efficiency140

CHAPTER 10 INSTALLING A PEER REVIEW PROGRAM143

The Peer Review Process Owner143

Preparing the Organization144

Process Assets149

The Peer Review Coordinator151

Peer Review Training152

Piloting the Review Process156

Critical Success Factors159

CHAPTER 11 MAKING PEER REVIEWS WORK FOR YOU159

Review Traps to Avoid162

Troubleshooting Review Problems164

CHAPTER 12 SPECIAL REVIEW CHALLENGES175

Large Work Products175

Geographical or Time Separation177

Distributed Review Meeting178

Asynchronous Review180

Generated and Nonprocedural Code181

Too Many Participants182

No Qualified Reviewers Available183

EPILOGUE185

APPENDIX A PEER REVIEWS AND PROCESS IMPROVEMENT MODELS187

Capability Maturity Model for Software187

Goals of the Peer Reviews Key Process Area189

Activities Performed190

Ability to Perform191

Commitment to Perform191

Measurement and Analysis192

Verifying Implementation192

Systems Engineering Capability Maturity Model193

CMMI-SE/SW194

Prepare for Peer Reviews196

Conduct Peer Reviews196

Analyze Peer Review Data197

ISO 9000-3197

APPENDIX B SUPPLEMENTAL MATERIALS199

Work Aids199

Other Peer Review Resources200

Glossary of Peer Review Terms201

References207

Index217